30-Day Satisfaction Guarantee
At Original Harvest, we want to make online ordering of your holistic herbal supplements as straightforward as possible. There can be some uncertainty when buying items sight unseen, and that’s why we’re proud to offer our 30-Day Money-Back Guarantee on all our kratom powders and kratom capsules, to set your mind at ease.
If you have purchased loose powder or capsules from Original Harvest, but you change your mind before your order is delivered, or prior to opening the package, your kratom product is eligible for our 30-Day Money-Back Guarantee.
The 30-Day Money-Back Guarantee gives you the freedom to change your mind. For up to 30 days after purchase, you can return your unopened kratom powder or kratom capsules to us for a full refund of the product price.
Please Note: Shipping costs cannot be refunded. The customer is responsible for return shipping costs. You must get in touch with Original Harvest to arrange a return before shipping your product. Kratom capsules and kratom powders received without prior approval will not be eligible for refund.
We’re always here to help
At Original Harvest, our customers and their satisfaction are of the utmost importance. If your situation does not fit either of these scenarios, please don’t hesitate to contact us. We will always do what we can to make sure you have the best possible experience with Original Harvest Kratom.